Allinance

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Customer Relationship Management

Allinance supports companies in building an immersive and effective customer experience.

Attitude, culture, data analysis, and collaboration are the main crucial factors for an effective relationship with the customer. CRM is a profound cultural change that requires a complex transformation plan, where intelligent data and capabilities can help to seize new business opportunities.

Allinance supports you in building a central hub for improving your Sales, Customer Service, Field Service, Operations, Project Service Automation and Marketing.

Our involvement is not limited to the introduction of software alone, rather it is a personalised co-design approach that aims towards defining the customer journey, taking action on the company's transformation process, providing training and assistance to users and building a tailored technological solution for specific business objectives.

Allinance è Partner Microsoft
Allinance è Member Partner di CA Technologies

Consulting

Customer Journey Definition

CRM processes prioritization

Target Solution Selection

Technology

CRM & Customer Touch-point Implementation

CRM Integration & Customization

Migration Services

Application Management Services

People

Adoption

Education Programs

INVOLVEMENT

Active involvement of all business units.

SIMPLIFICATION

Rationalisation of sales and post-sales processes.

Adoption

Adoption plans to guide company change.

Contact us for further information

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